Privacy Policy




At Belgravia Scents Dubai, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We collect personal information to provide you with the best possible service. The types of information we collect include:

a. Personal Information You Provide:

  • Name, email address, phone number, and billing/shipping addresses when you make a purchase or sign up for an account.
  • Payment information (e.g., credit/debit card details) for processing transactions. Note: Payment information is processed securely by our payment gateway provider and is not stored by us.

b. Automatically Collected Information:

  • IP address, browser type, operating system, and other technical data when you visit our website.
  • Browsing behavior, such as pages viewed, time spent on our site, and referring/exit URLs.

c. Third-Party Information:

  • Information provided by third parties, such as social media platforms, if you interact with us through those services.

2. How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Improve our website’s functionality, content, and user experience.
  • Send you marketing communications, promotions, and updates (only if you have opted in to receive them).
  • Detect and prevent fraud, unauthorized activities, or other harmful behavior.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website, processing payments, or delivering orders.
  • Legal Obligations: When required to comply with applicable laws, regulations, or legal processes.
  • Business Transactions: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and improve website performance.
  • Track website usage and gather analytics to improve our services.
  • Deliver targeted advertisements tailored to your interests.

You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

5. How We Protect Your Information

We implement appropriate security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and encryption of sensitive data.
  • Regular monitoring and updating of our security practices.
  • Limiting access to personal information to authorized personnel only.

However, no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: Request access to your data or correct any inaccuracies.
  • Data Portability: Request a copy of your information in a portable format.
  • Withdraw Consent: Opt-out of receiving marketing communications or withdraw consent for specific data uses.
  • Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

To exercise your rights, please contact us at +971 50 483 5028

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Once the retention period expires, we securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we handle your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Belgravia Scents Dubai
Phone: +971 50 483 5028
Address: 313, Al Qaz, Al Sabkha, Dubai, UAE